The goods will be shipped directly to the address specified during the purchase process.

Modalities and shipping costs

1. For each order placed on www.EX-MOTORCYCLE:COM, will be issued an invoice of the material shipped, sending it to the holder of the order, pursuant to art 14 D.P.R. 445/2000. For the issuance of the invoice, the information provided by the customer at the time of order. No change in the invoice will be possible after the issuance of the same.

2. Delivery costs are charged to the customer and are clearly stated in the order. The payment of the goods by the customer will be using the method chosen when ordering. Nothing is due by the customer more than the total order highlighted at the end of the purchase process.

3. No responsibility can be attributed to EX-motorcycle in case of delay in the order or delivery of what was ordered.

4. Unless explicitly indicated by our Customer Service, delivery is intended at street level. Upon delivery of the goods by the courier, the customer is required to check
- that the number of packages delivered corresponds to that indicated in the transport document;
- that the packaging is intact, undamaged, wet or otherwise altered, even in the closing materials (adhesive tape or metal straps).

Eventual damages or the lacked correspondence of the number of the necks or the indications, must be immediately contested to the courier that carries out the delivery. Once signed the document of the courier, the Customer will not be able to oppose any dispute about the external characteristics of what delivered. 

Eventual inherent problems the physical integrity, the correspondence or the completeness of the received products must be signalled within 7 days from the happened delivery, according to the modalities previewed in the present document.

5. In case of failure to collect within 5 working days of the material in storage at the warehouses of the courier due to repeated inability to deliver to the address specified by the customer when ordering, the order will be automatically canceled.

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